Terms And Conditions

Effective Date: August 5, 2025
Last Updated: August 5, 2025

Welcome to Ultra Panda! These Terms and Conditions (“Terms”) govern your use of the Ultra Panda mobile application and related services (collectively, the “Service”) operated by Mathew Inc. (“Ultra Panda,” “we,” “us,” or “our”).

By downloading, installing, accessing, or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Service.

2. Definitions

“Account” means your registered user account with Ultra Panda
“Content” means any information, data, text, graphics, or other materials
“Games” means all gaming activities available through the Service
“Service” means the Ultra Panda mobile application and related services
“User” or “You” means any person who accesses or uses the Service
“Virtual Currency” means coins, tokens, or credits used within the Service

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years of age to use this Service
You must be of legal age to participate in gaming activities in your jurisdiction
Users under 18 are strictly prohibited from using the Service

3.2 Legal Compliance

You must comply with all applicable local, state, federal, and international laws
You are responsible for determining the legality of gaming activities in your location
You warrant that your use of the Service is legal in your jurisdiction

3.3 Account Registration

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You agree to notify us immediately of any unauthorized use of your account
One account per person is permitted; multiple accounts may result in termination

3.4 Account Verification

We may require identity verification before allowing withdrawals
You agree to provide requested documentation for verification purposes
Failure to complete verification may result in account restrictions

4. Use of the Service

4.1 Permitted Use

You may use the Service only for:

Personal, non-commercial entertainment purposes
Lawful gaming activities in accordance with these Terms
Accessing features and games available through the platform

4.2 Prohibited Activities

You agree NOT to:

Use the Service for any illegal or unauthorized purpose
Violate any applicable laws or regulations
Create multiple accounts or share account access
Use automated software, bots, or scripts
Attempt to hack, reverse engineer, or disrupt the Service
Engage in fraudulent or deceptive practices
Harass, abuse, or harm other users
Upload malicious code or viruses
Circumvent security measures or access restrictions
Use the Service while located in restricted jurisdictions

4.3 Content Standards

All content you submit must:

Comply with applicable laws and regulations
Not infringe on intellectual property rights
Not contain offensive, threatening, or inappropriate material
Not promote illegal activities or hate speech
Respect the privacy and rights of others

5. Gaming Rules and Conduct

5.1 Fair Play

All games must be played fairly and in accordance with published rules
Cheating, collusion, or exploitation of bugs is strictly prohibited
We reserve the right to investigate suspicious activity
Violations may result in account suspension or termination

5.2 Game Integrity

Game outcomes are determined by certified random number generators
We do not guarantee specific outcomes or winnings
Technical malfunctions void all affected game rounds
Disputes must be reported within 24 hours of occurrence

5.3 Responsible Gaming

Set personal limits for time and money spent
Gaming should be for entertainment purposes only
Seek help if gaming becomes problematic
We provide tools for self-exclusion and limit setting

6. Financial Terms

6.1 Deposits

All deposits are final and non-refundable except as required by law
Minimum and maximum deposit limits apply
Deposits must be made using valid payment methods in your name
We reserve the right to refuse deposits

6.2 Withdrawals

Withdrawals are subject to verification requirements
Minimum withdrawal amounts and processing fees may apply
Processing times vary based on payment method
We reserve the right to request additional documentation

6.3 Virtual Currency

Virtual currency has no real-world value outside the Service
Virtual currency cannot be exchanged for cash except through official withdrawal processes
We may adjust virtual currency balances to correct errors
Virtual currency expires according to our policies

6.4 Bonuses and Promotions

All bonuses are subject to specific terms and conditions
Wagering requirements may apply to bonus funds
Bonuses may have expiration dates
We reserve the right to modify or cancel promotions

7. Intellectual Property Rights

7.1 Our Content

The Service and all content are owned by Ultra Panda or our licensors
All trademarks, logos, and service marks are our property
You may not copy, distribute, or create derivative works without permission
Limited license granted only for personal use of the Service

7.2 User Content

You retain ownership of content you submit
You grant us a license to use, display, and distribute your content
You represent that your content does not infringe on third-party rights
We may remove content that violates these Terms

8. Privacy and Data Protection

8.1 Data Collection

We collect and process personal data as described in our Privacy Policy
You consent to data collection and processing as outlined
We implement security measures to protect your information
Data may be transferred internationally as necessary for service provision

8.2 Communications

You consent to receive communications from us regarding your account
Marketing communications require separate opt-in consent
You may unsubscribe from marketing communications at any time

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access
Scheduled maintenance may temporarily limit access
We are not liable for service interruptions or downtime
Some features may not be available in all jurisdictions

9.2 Modifications

We may modify the Service, games, or features at any time
We may update these Terms with reasonable notice
Continued use constitutes acceptance of modifications
Material changes will be communicated through the Service or email

10. Account Termination

10.1 Termination by You

You may close your account at any time by contacting customer support
Outstanding balances will be processed according to our withdrawal policies
Termination does not release you from obligations incurred before termination

10.2 Termination by Us

We may suspend or terminate your account for:

Violation of these Terms or our policies
Fraudulent or illegal activity
Extended periods of inactivity
Technical or security reasons
Legal requirements or court orders

10.3 Effects of Termination

Access to the Service will be immediately revoked
Outstanding balances may be forfeited in cases of Terms violations
Certain provisions of these Terms survive termination
You remain liable for all activities prior to termination

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 Gaming Disclaimers

No guarantee of winnings or profits
Gaming involves risk of financial loss
Past performance does not predict future results
Technical issues may affect game outcomes

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ULTRA PANDA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ultra Panda, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Any content you submit through the Service

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Contact customer support first to resolve disputes informally
Formal complaints must be submitted in writing within 30 days
We will attempt to resolve disputes within a reasonable timeframe
Unresolved disputes may be subject to binding arbitration

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and Ultra Panda.

14.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term.

14.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

15. Contact Information

For questions about these Terms or the Service, please contact us:

Email: [email protected]
Response Time: We aim to respond within 48 hours

16. Updates to Terms

We reserve the right to update these Terms at any time. When we do, we will:

Post the updated Terms within the Service
Update the “Last Updated” date at the top of this document
Notify users of material changes via email or in-app notification
Provide reasonable advance notice when possible

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

17. Acknowledgment

BY USING THE ULTRA PANDA SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.